Customer Service Representative

Résumé du poste

Handle approximately 30 inbound customer calls daily to provide professional support and resolve inquiries. Manage sales support and order processing by accurately entering customer information into the system.

Détails du poste

Tenure: Full-Time, Temp-to-Term Location: 10 Smed Ln, Unit 150, Calgary, AB T2C 4T5 Schedule: Monday to Friday, 9:30 AM – 6:00 PM Start Date: ASAP Pay: $22.50/hour Responsibilities Handle approximately 30 inbound customer calls per day, providing professional and customer-focused support. Assist with sales support and customer order processing, including entering and processing orders in the system. Answer customer questions, provide product/service information, and resolve inquiries efficiently. Work comfortably with a headset while entering information into the system simultaneously. Maintain accurate customer and order information with strong attention to detail. Communicate effectively with customers and work collaboratively within a small team of two. Requirements Strong computer, email, typing, and data-entry skills. Excellent verbal communication and active listening skills. Strong attention to detail and accuracy. Pleasant, professional, and customer-focused approach. Reliable, punctual, and strong attendance record. Comfortable working independently in a small-team environment. Previous customer service, inside sales, or order-processing experience is an asset.

Ce que vous ferez

Handle approximately 30 inbound customer calls daily to provide professional support and resolve inquiries. Manage sales support and order processing by accurately entering customer information into the system.

Exigences

Candidates must possess strong computer, typing, and data-entry skills along with excellent verbal communication. Previous experience in customer service, inside sales, or order processing is considered an asset.

Compétences indiquées

• Service à la clientèle · Souhaitée
• Souci du détail · Souhaitée
• Saisie de données · Souhaitée

Autres compétences pertinentes

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Customer Service
• Order Processing
• Data Entry
• Verbal Communication
• Active Listening
• Typing
• Email Communication
• Inside Sales
• Attention To Detail

Domaines d’emploi

• Customer Service & Support
• Sales
• Administrative