Customer Service Representative

Résumé du poste

The Customer Service Representative acts as the primary point of contact for customers, managing estimates, work orders, and order delivery. They are responsible for building long-term client relationships and participating in team meetings to execute business and marketing plans.

Détails du poste

Benefits: Bonus based on performance FASTSIGNS Brampton is hiring for a Customer Service Representative to join our team! A Successful FASTSIGNS Customer Service Representative Will: Be the initial contact with current as well as prospective customers in our FASTSIGNS Center Learn to prepare estimates, implement work orders and ensure timely delivery of finished orders Enjoy being involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center Work with customers in numerous ways such as email, telephone, in-person and at their place of business Build long-lasting relationships by turning prospects into long term clients. Ideal Qualifications for FASTSIGNS Customer Service Representative: 2-3 years of retail or counter sales experience preferred High school diploma or equivalent Outgoing, responsive, eager to learn and has the ability to build relationships Great listening and organization skills Ability to sit for long periods (4 hours or more) Ability to view a computer screen for long periods (4 hours or more) Ability to work under pressure to output high volume, high-quality work Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so, we are looking for employees just like you in the ever-changing Sign Industry. Apply today!

Ce que vous ferez

The Customer Service Representative acts as the primary point of contact for customers, managing estimates, work orders, and order delivery. They are responsible for building long-term client relationships and participating in team meetings to execute business and marketing plans.

Exigences

Candidates should have 2-3 years of retail or counter sales experience and a high school diploma or equivalent. The role requires strong organizational and listening skills, along with the physical ability to sit and view a computer screen for extended periods.

Avantages

• Performance bonus

Compétences indiquées

• Gestion du temps · Souhaitée
• Service à la clientèle · Souhaitée
• Organization skills · Souhaitée
• Résolution de problèmes · Souhaitée
• Communication · Souhaitée
• Relationship Building · Souhaitée

Autres compétences pertinentes

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Customer service
• Retail sales
• Counter sales
• Estimate preparation
• Work order implementation
• Relationship building
• Communication
• Listening skills
• Organization skills
• Problem solving
• Consultation
• Time management
• Organizational Skills
• Sales Prospecting
• Willingness To Learn
• Customer Service
• Sales
• Marketing

Domaines d’emploi

• Customer Service & Support
• Retail
• Sales
• Administrative
• Customer Service Representative
• Customer Service Representative (General)
• Inquiry Clerks
• Customer Service Representatives