Customer Service Representative

Résumé du poste

Handle customer inquiries via phone and email regarding price quotes for glass and installation products. Manage product inventory tasks including invoicing, credits, and generating sales from online leads.

Détails du poste

Duties/Responsibilities Handle phone and emails from customers pertaining to price quotes for inbound inquiries as well as purchase quotes for glass and installation products considered for sale to PGW. Call center functions to provide quality customer service. Ensure the company establishes and maintains constant communication with customers. Knowledgeable on all aspects of product inventory which may include, data entry, cancellations, credits, invoicing and/or customer service inquiries. Generate sales/buys from online leads. Assume other duties as assigned. Required to work an assigned Saturday when needed. Required Skills/Abilities Must have good written and verbal communication skills. Must have good customer relations skills. Ability to work well with others. Must have the ability to work under conditions of frequent interruptions. Be attentive to details. Education And Experience High School graduate or equivalent Essential Physical Demands/Work Environment Work is primarily sedentary: must be able to sit for extended periods of time and use a computer, keyboard, and mouse, frequently. Hourly Rate: 20$

Ce que vous ferez

Handle customer inquiries via phone and email regarding price quotes for glass and installation products. Manage product inventory tasks including invoicing, credits, and generating sales from online leads.

Exigences

Candidates must be high school graduates with strong communication and customer relations skills. Ability to work under frequent interruptions and availability for assigned Saturdays is required.

Compétences indiquées

• written communication · Souhaitée
• interpersonal skills · Souhaitée
• Souci du détail · Souhaitée
• Saisie de données · Souhaitée

Autres compétences pertinentes

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Written Communication
• Verbal Communication
• Customer Relations
• Data Entry
• Attention To Detail
• Interpersonal Skills

Domaines d’emploi

• Customer Service & Support
• Sales
• Administrative