Making healthcare safer through clinical waste solutions that prioritize sustainability, safety and infection control
Chicago, Illinois
MAKING HEALTHCARE SAFER The philosophy that guides Daniels - striving to make a safer environment for everyone involved in healthcare. Daniels has operations in Australia, USA, Canada, New Zealand, UK, Europe and South Africa and is widely regarded as a leader of innovation in the medical waste space. Daniels' flagship product - the Sharpsmart collector, was launched in 1999 and is now used in thousands of healthcare facilities around the globe. It has been peer reviewed in numerous medical journals with findings that indisputably assert it as the safest sharps collector in the world. Through education, innovation and service, we are committed to make the healthcare industry safer for the people who work in it and continually drive the development of ecologically sustainable solutions to reduce the environmental impact of medical waste.
Hybride · Saint-Jean-sur-Richelieu
Make high-volume outbound calls to customers about overdue balances, obtain payment commitments, negotiate payment arrangements, and resolve payment concerns. Review account information in ERP and CRM systems, accurately document interactions and follow-ups, escalate complex issues, and protect confidential information while providing professional customer service.
Hybride · Saint-Jean-sur-Richelieu
The incumbent is responsible for communicating with clients via telephone to secure payment commitments and resolve payment-related concerns. They must accurately document all interactions and maintain professional standards while meeting performance metrics.