customer service representative - call centre
St. Catharines, ON
36 608 $/yearly
Permanent employment Full time
About the role
Job responsibilities:
- Attending front desk customers, receiving orders and sorting for the further processing
- Bagging/Packaging of final cleaned and ironed clothes
- Basic computer knowledge
- Reporting to Manager -Plant Operations
- Good organizational skills and team work
- Monday to Saturday
- Working hours may vary (35 to 40 hours a week)
Job Duties:
- Answer incoming customer inquiries
- Record customer information within our customer service database
- Engage with clients in a friendly and professional manner while actively listening to their concerns
- Sort and pack garments
- Other duties as requested
- Offer support and solutions to customers in accordance with the company's customer service policies
Job Type: Full-time
Work Location: In person
Job Types: Full-time, Permanent
Pay: From $17.60 per hour
Work Location: In person